Frequently Asked Questions

What is Stylkart?+
Stylkart is a quick commerce platform offering fashion apparel, footwear, beauty products, and accessories with fast delivery.
Who can use Stylkart?+
You must be at least 18 years old or use the platform under parental supervision.
How do I place an order?+
Simply browse products, add to cart, and proceed to checkout using available payment methods.
Can I cancel my order?+
Orders can be cancelled before dispatch. Once shipped, cancellation is not allowed.
What payment methods are available?+
We support UPI, debit/credit cards, wallets, and Cash on Delivery (if available).
How fast is delivery?+
We aim for quick delivery, but timelines may vary due to traffic, weather, or operational issues.
What is the return policy?+
Returns are accepted within 7 days if the product is unused, in original packaging, and meets eligibility criteria.
Which items are non-returnable?+
Innerwear, opened beauty products, customized items, and products marked non-returnable.
What is Try & Buy?+
You can try the product at delivery. Once accepted, it cannot be returned, exchanged, or refunded.
How long do refunds take?+
Refunds are processed within 5–7 business days after quality check.
Can I exchange a product?+
Yes, for size issues, wrong items, or defects, subject to availability.
What if I receive a damaged product?+
Report within 48 hours with images/videos for verification.
Is my data सुरक्षित (secure)?+
Yes, we use secure systems and do not sell your personal data.
Can Stylkart cancel my order?+
Yes, due to unavailability, pricing errors, or suspicious activity.
How can I contact support?+
Email: support@stylkart.com | Phone: 9354647482